Re: Tarsnap GUI shows 0 data archived or backed up

[Shinnok <admin@shinnok.com>]

Hi,

Apart from what Graham said, did you expand the Journal log (clicking the bottom status bar or CMD+j) or took a peek at the Console Log in Help tab next day? Sending screenshots of the UI, especially the top part, doesn't really provide enough info for us to help you. What about desktop notifications, can you check your macOS system notification area and see if you got any errors during the backup process, or if the back was started in the first place (assuming you didn't clear it)?

Also did you enable Save Console Log in Settings -> Application ? That will definitely help in trouble shooting problems like this in the near future, including for scheduled backups. The setting is not enabled by default for privacy concerns mostly and *maybe* disk usage to some extent, since the plain-text log can get quite big with heavy usage of operations like list archives and contents. Maybe we should start a discussion in regards to that, meaning should we enable it by default?

Thank you for trying Tarsnap GUI out,
Shinnok

> On Aug 18, 2017, at 6:54 PM, Graham Percival <gperciva@tarsnap.com> wrote:
> 
> On Fri, Aug 18, 2017 at 06:55:54AM -0000, amar@sdf.org wrote:
>> Also, I see 0 archives. I am wondering why no archives were created.
>> Because when I created a backup it goes to "Backup" tab and when I create
>> a job it goes to "Jobs" tab. Nothing ever shows up in "Archives". Neither
>> did anything show up in the task's Archive tab in the morning.
>> 
>> I had followed a combination of
>> http://shinnok.com/rants/2016/02/19/using-tarsnap-gui-on-os-x/ and Getting
>> Started on tarsnap.com.
> 
> I'm sorry that this isn't working well.  Let's find out where your data is.  I
> suggest using the command-line interface for this, since it's easier to give
> command via email.
> 
> The first question is "how many key files do you have?":
> - in "Getting Started", did you create a key by running tarnsap-keygen ?
>  (that's step 5. Register the machine(s) on which you will be using Tarsnap)
> - in the GUI setup wizard, did you use the "Create new keyfile" or "Use
>  existing keyfile" option?  (note that unfortunately the docs on shinnok.com
>  is 1.5 years old, so the screens don't match the current GUI)
> 
> If you have a single keyfile, we can see if there's any archives with:
>  $ tarsnap --list-archives
> (if you put it in /root/tarsnap.key, or else
>  $ tarsnap --list-archives --keyfile ~/location/of/tarsnap.key --cachedir /tmp/temp-tarsnap-cacheidr
> 
> If you have two (or more) keyfiles, you can run the above command multiple
> times, once for every keyfile.
> 
> 
> Once we know where your data is, we can work on getting the GUI to recognize
> it.  (I suspect that you might have multiple keyfiles, which would explain the
> GUI's confusion.)
> 
> Cheers,
> - Graham Percival